| Unique Members to Date |
All members ingested into Salesforce after scrubbing |
| Reporting Period |
Filter based on outreach date. This selects only relevant outreach data based on the time selected |
| Active Population |
Number of members in total population who are actively enrolled in CG journey (excludes members whose eligibility has been terminated) |
| Line of Business |
Line of business. Note: this is currently not consistently populated |
| Race |
A filter for race - based on member reported race if provided, if not, then client provided |
| Ethnicity |
A filter for ethnicity - based on member reported ethnicity if provided, if not, then client provided |
| Language |
A filter for language - based on member reported language if provided, if not, then client provided |
| Gender Identity |
A filter for gender identity - based on member reported gender identity if provided, if not, then client provided |
| Sex Assigned at Birth |
A filter for sex - based on member reported sex if provided, if not, then client provided |
| Age Range |
A filter for age - based on member reported age if provided, if not, then client provided. Age is binned |
| County |
A filter for county - based on member reported county if provided, if not, then client provided |
| Zip Code |
A filter for zip - based on member reported zip if provided, if not, then client provided |
| Health Plan Data Thru |
Most recent date of health plan data |
| Outreach Activity Thru |
Most recent date of SSH outreach included in the dashboard. Note: dashboards are refreshed daily overnight |
| Members with Eligibility Terminated |
Any members with a termination date prior to the current date |
| Member Data Points Updated |
Any data point updated by members during SSH-engagement |
| Screener Delivery Rate |
Number and distribution of members in active population invited to complete a Social Determinants of Health screener survey |
| Click-Through Rate |
Number and distribution of members invited to complete a screener who clicked the link to view the screener |
| Abandoned Screener Rate |
Number and distribution of members who clicked the screener link and did not submit a response |
| Complete (of population) |
Number and distribution of members in the active population have completed the screener and submitted a response |
| Complete (of delivered) |
Number and distribution of members who successfully received a screener link and submitted a response |
| Complete (of clicked) |
Number and distribution of members who clicked the screener link and submitted a response |
| Race |
Number and distribution of Members providing race information |
| Two or More Races |
Number and distribution of Members providing multiracial information |
| Ethnicity |
Number and distribution of Members providing ethnicity information |
| Language |
Number and distribution of Members providing preferred language information |
| Sexual Orientation |
Number and distribution of Members providing sexual orientation information |
| Gender Identity |
Number and distribution of Members providing gender identity information |
| Sex Assigned at Birth |
Number and distribution of Members providing sex assigned at birth information |
| Pronouns |
Number and distribution of Members providing pronoun information |
| Contact Information |
Number and distribution of Members providing at least one contact information method |
| Screener Completed By |
Number and distribution of Members answered the question |
| Food Insecurity |
Number and distribution of members experiencing food insecurity |
| Housing Insecurity |
Number and distribution of members experiencing housing insecurity |
| Utilities Insecurity |
Number and distribution of members experiencing utilities insecurity |
| Barriers to Food Security |
Barriers to food security affecting members, members were asked to check all responses that apply |
| Unsafe Living Conditions |
Number and distribution of members reporting having/suspecting one or more indicators of poor living conditions |
| Transportation Needs |
Number and distribution of members having unmet transportation needs |
| Limited Access to Care |
Number and distribution of members reporting one or more barriers to accessing care when needed |
| Reported Barriers (Limited Access to Care) |
Reported barriers to accessing care |
| Past Hospital and ER Visits |
Number and distribution of members reporting using the ER or having been admitted to the hospital in the past few months |
| Depression Screening (BAN) + PHQ-2 Score Breakdown (chart) |
Number and distribution of members receiving a positive PHQ-2 score (3 or higher), indicating further depression screening (PHQ-9) is recommended |
| Loneliness Screening |
Number and distribution of members frequently feeling isolated or alone |
| Mental Stress Screening |
Number and distribution of members experiencing frequent mental stress |
| Prescription Medication |
Number and distribution of members reporting difficulty in getting medication that was prescribed to them |
| Barriers to Getting Medications |
If answering no to previous question, what are the barriers to getting medication prescribed by your doctor? |
| Condition History |
Condition history affecting members, members were asked to check all responses that apply |
